Vulnerability Disclosure Policy
Effective: April 2026 · In compliance with the Cyber Resilience Act (EU) 2024/2847, Article 11
Our Commitment
AIComply is committed to ensuring the security of our platform and the data our customers entrust to us. We welcome and encourage responsible security research and vulnerability disclosure from the security community. This policy outlines how to report vulnerabilities and what you can expect from us.
Scope
This policy applies to vulnerabilities in:
- The AIComply web application (app.aicomply.eu)
- AIComply REST APIs (api.aicomply.eu)
- AIComply public website (www.aicomply.eu)
- Supporting infrastructure directly operated by AIComply
Out of scope: Third-party services (Stripe, Supabase, Anthropic), social engineering attacks, denial-of-service attacks, and physical security.
How to Report
When reporting a vulnerability, please include:
- A clear description of the vulnerability and its potential impact
- Detailed steps to reproduce the issue
- Affected component (URL, API endpoint, feature)
- Your assessment of severity (Critical / High / Medium / Low)
- Any proof-of-concept code or screenshots
For sensitive reports, you may encrypt your message using our PGP key available at https://aicomply.eu/.well-known/pgp-key.asc
Response Commitments
Safe Harbor
We will not pursue legal action against security researchers who:
- Act in good faith and follow this disclosure policy
- Avoid accessing, modifying, or deleting data belonging to other users
- Do not exploit the vulnerability beyond what is necessary for demonstration
- Report the vulnerability promptly and allow reasonable time for remediation
- Do not publicly disclose the vulnerability before a patch is available
Recognition
We believe in recognising security researchers who help us protect our platform and our customers. With your permission, we will acknowledge your contribution on this page. We currently do not offer a monetary bug bounty programme, but may introduce one in the future.
CRA Compliance
This vulnerability disclosure policy is maintained in compliance with Article 11 of the Cyber Resilience Act (EU) 2024/2847, which requires manufacturers of products with digital elements to establish and maintain a coordinated vulnerability disclosure policy. Actively exploited vulnerabilities will be reported to ENISA within 24 hours as required by Article 14(2)(a).
For general security enquiries, contact security@ai-comply.app · For data protection enquiries, contact dpo@aicomply.eu